Date updated: 31 03 2021
1.1 Dynamic Health Today (“DHT”) is the trade name of a telemedicine / telehealth platform of www.dynamichealth.today, an online platform designed, owned, developed and operated by Dynamic Health Today (Pty) Ltd (Reg. no. No.2016/229172/07 incorporated in the Republic of South Africa, with its registered office at 1 Hogsback Avenue, Quellerina, Gauteng, South Africa.
3. COLLECTION OF DATA
3.1 In the normal course of business activities, DHT will collect personal information, including sensitive information. This information is used inter alia:
4. SECURITY OF PERSONAL INFORMATION
5. YOUR DOMAIN NAME AND E-MAIL ADDRESS
6. INFORMATION YOU POST ON OUR WEBSITE
8. USE AND TRANSFER OF PERSONAL DATA
9. THIRD PARTY
10. FINANCIAL INFORMATION RELATING TO YOUR CREDIT CARDS
10.1 This information is never taken by us either through our website or otherwise. At the point of payment, you are transferred to a secure page on the website of www.PayFast.co.za Ltd or some other reputable payment service provider. That page is not controlled by us and our staff and contractors go not have access to it.
10.2 We may keep your financial information to provide you with a better user experience next time you visit us and to prevent fraud.
10.3 PayFast uses Secure Sockets Layer (SSL) certificates to verify our identity to your browser, and to encrypt any data you give us when you buy, including financial information such as credit or debit card numbers. PayFast’s SSL certificate encryption level is 256-bit. Whenever we ask for financial information, you can check that SSL is being used by looking for a closed padlock symbol or other trust mark in your browser URL bar or toolbar.
10.4 We take the following measures to protect your financial information:
10.4.1 We keep your financial information encrypted on our servers.
10.4.2 We do not keep all your data, so as to prevent the possibility of our duplicating a transaction without a new instruction from you.
10.4.3 Access to your information is restricted to authorised staff only.
10.4.4 We automatically delete your information when the card expires.
10.5 If we ask you questions about your financial information, we shall show partial detail [the first four OR the last four digits of the debit or credit card number], only enough to identify the card(s) to which we refer.
11. CREDIT REFERENCE
11.1 To assist in combating fraud, we share information with credit reference agencies, so far as it relates to Users or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.
12. SENDING A MESSAGE TO OUR SUPPORT SYSTEM
12.2 We record your request and our reply in order to increase the efficiency of our business / organisation. We do not keep any personally identifiable information associated with your message.
14. USE OF SITE BY CHILDREN
14.1 We do not market to children, nor do we sell products or services for purchase by children.
14.2 We do offer products and services for end use by children, but for purchase by adults. If you are under 18, you may use our site only with the consent of your parent or guardian.
15. COMPLIANCE WITH THE LAW
15.1 This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in South Africa and in other jurisdictions which we aim to do business. If you think it fails to satisfy the law of your country, we would like to hear from you, but ultimately it is your choice as to whether you wish to use our website.
16. REVIEW OR UPDATE PERSONALLY IDENTIFIABLE INFORMATION
17. REMOVAL OF YOUR INFORMATION
17.1 If you wish us to remove personally identifiable information from our web site, you may contact us at firstname.lastname@example.org. To better safeguard your information, we will take reasonable steps to verify your identity before removing your information.
18. DATA MAY BE “PROCESSED” OUTSIDE SOUTH AFRICA
18.1 Our web sites are hosted in South Africa. We also use and offer outsourced services in countries outside South Africa from time to time in other aspects of our business. Accordingly, data obtained within South Africa may be “processed” outside South Africa and data obtained in any other country may be processed within or outside that country.
19. AMENDMENTS OF INFORMATION
Please direct any questions, suggestions or specific requests to